Terms of Service

Last updated: September 18, 2026

1. Agreement and Operator

These Terms of Service ("Terms") are a binding agreement between you and VP Group Development, LLC, a Florida limited liability company ("Company," "2TwoGroup," "we," "our," or "us"), governing your access to 2TwoGroup Social and 2twogroup.com (together, the "Service"). By creating an account or using the Service, you agree to these Terms and our Privacy Policy,Subscription Policy, and DMCA Policy. If you do not agree, do not use the Service.

2. Eligibility and Business Authority

You must be at least 18 and able to form a binding contract. If you use the Service for a company, client, or other organization, you represent that you have authority to bind that organization and to manage every brand, social account, Page, organization, board, and publishing destination you connect.

3. The Service

2TwoGroup Social provides tools to organize media, manage content calendars, generate optional AI-assisted suggestions, and schedule or publish user-approved content to supported destinations on Facebook, Instagram, TikTok, LinkedIn, X, and Pinterest. Available features, destinations, limits, and provider capabilities may vary by plan, account type, location, provider approval, or provider settings.

We may improve, modify, limit, suspend, or discontinue features. We do not promise that a particular third-party integration or API will remain available.

4. Accounts and Security

You agree to:

  • Provide accurate and current account and billing information
  • Use a strong password and keep credentials and access links confidential
  • Restrict account access to authorized personnel
  • Accept responsibility for activity performed through your account
  • Notify us promptly at info@2twogroup.com of suspected unauthorized access

You may not sell, sublicense, or transfer your account, evade plan limits, or use another person's credentials without authorization.

5. Connected Accounts and Platform Rules

Connecting a social account authorizes the Service to access the data and perform the actions shown during that platform's authorization flow. You represent that you are an authorized administrator, owner, or agent for the connected destination and that you have obtained any client, employee, consumer, or other permission required for its use.

Your use of each integration remains subject to that platform's terms, privacy policy, developer rules, community standards, intellectual-property rules, advertising rules, music and branded-content rules, rate limits, and technical restrictions. This includes Meta (Facebook and Instagram), TikTok, LinkedIn, X, and Pinterest. You are responsible for reviewing and complying with the requirements that apply to your account and content.

Third-party platforms control their services, authorization decisions, audits, account restrictions, content visibility, processing times, and API availability. We are not responsible for a provider's rejection, delay, outage, suspension, removal, policy change, or loss of access.

6. User Content and Instructions

6.1 Ownership

You retain ownership of content you upload, create, or submit through the Service ("User Content"). You are solely responsible for User Content, publishing selections, timing, targeting, disclosures, approvals, and consequences.

6.2 Limited license

You grant the Company and its service providers a non-exclusive, worldwide, royalty-free license to host, copy, format, transmit, display, and otherwise process User Content only as reasonably necessary to operate, secure, improve, and provide the Service and carry out your instructions. This license ends when the applicable content is deleted, except for temporary technical copies and records lawfully retained.

6.3 Your representations

You represent that you have all rights, licenses, releases, permissions, and lawful bases needed for User Content and its intended publication, including rights relating to music, images, trademarks, endorsements, sponsored or branded content, and personal information.

7. Publishing Responsibilities

You must review the destination, content, preview, visibility, disclosures, and settings before scheduling or publishing. You authorize us to transmit the approved content and settings to the selected platform. Scheduled times are targets, not guarantees; delivery may be affected by outages, token expiration, provider review, rate limits, account settings, media processing, or other circumstances outside our control.

You remain responsible for confirming publication and correcting or removing content. Deleting content from 2TwoGroup Social does not necessarily delete a copy already published to a third-party platform. You must remove published content directly from that platform when needed.

8. AI-Assisted Features

AI-generated captions, recommendations, and optimization suggestions may be inaccurate, incomplete, or unsuitable. They are drafts, not professional, legal, regulatory, or brand-safety advice. You must review and approve all output before use and remain responsible for accuracy, rights, disclosures, and compliance.

9. Acceptable Use

You may not use the Service to:

  • Violate law, platform rules, sanctions, export controls, or third-party rights
  • Publish unlawful, deceptive, fraudulent, infringing, abusive, or privacy-invasive content
  • Send spam, coordinated inauthentic activity, malware, or unauthorized automated content
  • Impersonate others or misrepresent sponsorship, affiliation, endorsements, or account authority
  • Collect, expose, or misuse credentials, tokens, or another person's personal information
  • Probe, bypass, reverse engineer, overload, disrupt, or gain unauthorized access to the Service
  • Resell or white-label the Service without our written permission
  • Use the Service to train or build a competing product except with our written permission

We may investigate suspected violations, preserve relevant records, restrict publishing, remove content from our systems, or suspend access when reasonably necessary to protect users, platforms, the Company, or the public.

10. Plans, Billing, and Cancellation

New signups receive a seven-day free trial from signup. No credit card required. After expiry, posting, scheduled publishing, uploads, and other platform features stop until a valid payment method is provided and a paid subscription is activated through Stripe. Stopped posts must be retried or rescheduled after payment. Existing users, legacy accounts, and administrators keep their existing arrangements. Once you subscribe, subscriptions renew automatically each month until canceled. You authorize recurring charges, including applicable taxes. Plan limits apply to brands, social accounts, storage, and other listed resources.

You may manage or cancel through the Stripe Customer Portal. Cancellation stops future renewal and generally takes effect at the end of the paid period. Fees already charged are non-refundable except where required by law or for a confirmed duplicate or erroneous charge. The complete trial, payment, failed-payment, tax, plan-change, cancellation, and refund terms are in our Subscription, Trial, Cancellation and Refund Policy.

11. Company Intellectual Property

The Service, software, design, documentation, Company content, names, logos, and other materials - excluding User Content and third-party materials - are owned by the Company or its licensors and protected by intellectual-property law. Subject to these Terms, we grant you a limited, revocable, non-transferable right to use the Service for its intended business purpose during your authorized access.

12. Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access for nonpayment, security risk, unlawful activity, breach of these Terms or platform rules, misuse that threatens the Service, or when required by a provider or law. When practical, we will provide notice and an opportunity to cure.

After termination, your license to use the Service ends. Provisions that by their nature should survive - including ownership, payment obligations, disclaimers, liability limits, indemnification, and dispute terms - will survive. Data requests are handled under our Data Deletion Instructions.

13. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available." The Company disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service or any integration will be uninterrupted, error-free, secure, or accepted by a third-party platform, or that scheduled content will publish at a particular time or with a particular reach, visibility, or result.

14. Limitation of Liability

To the maximum extent permitted by law, the Company and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, opportunities, or business interruption, arising from the Service, User Content, unauthorized access, or a third-party platform.

To the maximum extent permitted by law, the Company's total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of one hundred U.S. dollars (US $100) or the amount you paid the Company for the Service during the twelve months immediately before the event giving rise to the claim. These limits do not apply where liability cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, and agents from claims, losses, liabilities, damages, judgments, costs, and reasonable attorneys' fees arising from your User Content, connected accounts, publishing activity, breach of these Terms, violation of law or platform rules, or infringement of another person's rights. We may control the defense of a covered matter, and you agree to cooperate.

16. Governing Law and Venue

Florida law governs these Terms without regard to conflict-of-law rules. Subject to any consumer right that cannot be waived, the state and federal courts located in Florida will have exclusive jurisdiction over disputes arising from these Terms or the Service, and each party consents to that venue.

17. General Terms

These Terms and incorporated policies are the entire agreement concerning the Service. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, reorganization, financing, or transfer of the Service. Section headings are for convenience only.

18. Changes to These Terms

We may update these Terms to reflect changes in law, platform requirements, security, pricing, or the Service. We will post the revised Terms and update the effective date. When legally required, we will provide additional notice. Continued use after the effective date constitutes acceptance of the revised Terms.

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